Privacy Policy

1. Introduction

Sinar Code ("we", "our", "us") operates an online AI development school based at Jalan SS2/64, 47300 Petaling Jaya, Selangor, Malaysia. We take the privacy of our learners and website visitors seriously. This policy explains what personal data we collect, how it is used, how it is protected, and what rights you have in relation to it.

This policy applies to all personal data processed through our website and in connection with our course enrolment and delivery activities. By using our website or enquiring about our courses, you acknowledge this policy.

For privacy-related questions, contact us at: [email protected]

2. Data We Collect

We collect the following categories of personal data:

• Contact data: name, email address, and phone number (when provided via enquiry forms)
• Enrolment data: course preferences and background information shared during the enrolment process
• Communication data: content of messages sent to us by email or through our website
• Usage data: page visits, browser type, and approximate location, collected via analytics cookies (subject to your consent)
• Technical data: IP address, session data, and cookies set during your visit

We collect data when you submit an enquiry form, correspond with us by email, or browse our website. We do not collect sensitive personal data (such as financial details or national identity numbers).

Legal basis for processing: We process your data on the basis of your consent (where collected via form or cookie preference), legitimate interest (to respond to enquiries and improve our services), and contractual necessity (to deliver enrolled courses).

Retention: Enquiry data is retained for 24 months from the date of last contact. Enrolment and course-related records are kept for five years from course completion.

3. How We Use Your Data

We use personal data only for the following purposes:

• Responding to enquiries about our courses
• Processing and managing course enrolments
• Delivering course materials, session links, and feedback
• Sending relevant updates about your enrolled course
• Improving the content and usability of our website
• Complying with applicable Malaysian laws and regulations

We do not use personal data for automated decision-making or profiling. We do not sell your data to third parties. We do not send unsolicited marketing communications; if we send any course-related updates beyond immediate enquiry responses, you may opt out at any time by contacting us at [email protected].

4. Third-Party Services

We may share limited data with third-party service providers who assist us in operating the school, including:

• Analytics providers (e.g. Google Analytics) — to understand how visitors use our site, subject to your cookie consent
• Video hosting and communication platforms — to deliver live sessions and share recordings with enrolled learners
• Email delivery services — to send you course-related correspondence

All third parties are required to process your data only on our instructions and in accordance with applicable data protection law. We do not permit third parties to use your data for their own marketing purposes.

5. Data Protection Measures

We take reasonable steps to protect personal data against unauthorised access, loss, or misuse. These include:

• HTTPS encryption for all data transmitted through our website
• Restricted access to personal data among our staff
• Use of reputable third-party platforms with their own security certifications
• Regular review of our data handling practices

In the event of a data breach that affects your rights and interests, we will notify affected individuals and, where required, the relevant Malaysian authority in accordance with our obligations under the Personal Data Protection Act 2010.

6. Cookies

Our website uses cookies to function properly and to understand how it is being used. We use essential cookies (which cannot be disabled), analytics cookies (to measure page visits), and preference cookies (to remember your settings). Marketing cookies may also be set with your consent.

You can manage your cookie preferences at any time via our Cookie Policy page. Withdrawing consent for non-essential cookies does not affect the lawfulness of any processing already carried out.

7. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for data processing (where processing is based on consent)
• Request deletion of your data, subject to our legal obligations
• Limit how we use your data in certain circumstances
• Lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been infringed

To exercise any of these rights, please write to us at [email protected]. We will respond within 21 days. In some cases we may need to verify your identity before acting on your request.

8. Third-Party Links

Our website may contain links to external sites — for example, resources or tools mentioned in course materials. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately. A link from our site does not constitute an endorsement of another site's data practices.

9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us at [email protected] and we will promptly delete it.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. Where changes are material, we will take reasonable steps to notify enrolled learners. Continued use of our website after an update constitutes acceptance of the revised policy.

11. Contact

Data Controller: Sinar Code
Jalan SS2/64, 47300 Petaling Jaya, Selangor, Malaysia
Email: [email protected]
Phone: +60 17-635 8412